Leading Group into multiple dealership for Trucks & Construction Eqpts at NIGERIA
Role Summary
The Sales Head is responsible for leading the overall business development, sales, and after-sales functions for the Trucks and Construction Equipment division. This includes driving revenue growth, expanding market share, ensuring service excellence, and maintaining strong customer relationships. The role demands a strategic thinker with deep knowledge of heavy commercial vehicles and construction machinery, and the ability to manage a cross-functional team across sales, service, and support functions.
Key Responsibilities
Strategic Sales Management
• Develop and implement business strategies for truck and equipment sales.
• Set and monitor targets for regional sales teams and dealer networks.
• Manage key account relationships (fleet owners, contractors, infrastructure firms, etc.).
• Identify new business opportunities, including institutional and government tenders.
After-Sales & Service Operations
• Oversee service centers, mobile service units, and field support teams.
• Ensure high standards of service quality, customer satisfaction, and timely resolution of issues.
• Manage spare parts planning, warranty claims, AMC, and service contract execution.
• Develop KPIs to measure and improve service efficiency and profitability.
Dealer & Channel Partner Management
• Develop a strong dealer and service partner network.
• Train and evaluate dealer performance across sales and service parameters.
• Ensure compliance with brand and operational standards across all touchpoints.
Cross-Functional Coordination
• Work with OEMs for product support, pricing, and technical collaboration.
• Coordinate with finance, supply chain, and marketing teams for seamless operations.
Customer & Market Intelligence
• Monitor market trends, competitor activities, and customer preferences.
• Provide feedback to product and marketing teams for improving offerings.
• Conduct customer satisfaction surveys and initiate service improvement programs.
Key Skills & Competencies
- In-depth knowledge of the commercial vehicle and construction equipment industries.
- Strong leadership and team management skills.
- Commercial acumen with experience in B2B sales and key account management.
- Technical understanding of trucks and construction machinery applications.
- Excellent communication, negotiation, and customer service skills.
- Proficiency in using CRM, ERP, and business analytics tools.
Desired Skills
• Hands-on experience in managing both sales and service operations in the heavy vehicle or construction equipment domain.
• Exposure to fleet management, leasing models, and government/infrastructure project sales.
• Strong business network with contractors, fleet owners, infrastructure developers, and government bodies.
• Experience in handling multi-brand portfolios and working closely with OEMs for technical and commercial alignment.
• Knowledge of digital tools for customer engagement, remote diagnostics, and predictive maintenance.
• Strategic mindset with the ability to scale operations and expand market reach.
Educational & Experience Requirements
• B.E./B.Tech in Mechanical/Automobile/Industrial Engineering; MBA preferred.
• 15+ year is relevant experience out of which atleast 5 yrs heading sales and Operations with an OEM or Large dealership of Trucks
• Prior experience with brands like MAN, TATA, MERCEDEZ, VOLVO, LEYLAND etc or similar is advantageous.
Net Savings in the range of $4000 - $5000 (Negotiable) + All Expat Benefits
